Accessibility Statement
HARISCH F&B GMBH is committed to making its website, accessible at the URL neuwirtkitz.com, in compliance with the Accessibility Act (as of its enactment date on June 28, 2025), in accordance with the European Accessibility Directive (Directive 2019/882) regarding the accessibility requirements for products and services.
Status of Compliance with the Requirements
This website is as far as possible compliant with the AA conformance level of the Web Content Accessibility Guidelines – WCAG 2.2. Incompatibilities and exceptions are listed below.
2. Non-accessible Content
The content listed below is not accessible for the following reasons:
2.1 Incompatibility with Accessibility Requirements:
- The website provides PDF documents for download that are currently not accessible.
If you need assistance with non-accessible PDF documents, please contact marketing@harischhotels.com.
We will try to provide the content in an appropriate manner as much as possible. - Some foreign words or phrases found in alternative texts for images used on the website, descriptions of links, and headings are often not pronounced correctly by assistive technologies such as screen readers. Currently, it is not technically possible to edit the pronunciation.
- For displaying overviews (grids and some sliders), the website uses WP Grid Builder. Despite contrary claims by the manufacturer, this technology is not fully accessible; while it is possible to operate in an accessible manner, in some cases, assistive technologies such as screen readers may provide irrelevant information.
2.2 Disproportionate Burden:
For some recorded videos and audio files, the required audio description or a textual alternative (WCAG Success Criteria 1.2.3 (Audio Description) and 1.2.5 (Media Alternative)) is missing, making the spoken content unavailable to deaf users. We believe that providing a solution would constitute a disproportionate burden as per the accessibility requirements.
2.3 Content Exempted from the Scope:
- Some proper names used on the website, such as the names of our offers, are not correctly rendered by assistive technologies like screen readers. Proper names are explicitly exempt from WCAG Success Criterion 3.1.2 (Language of Parts of the Website Content) and therefore may not be heard with the correct pronunciation.
- Some abbreviations used on the website are not correctly rendered by assistive technologies like screen readers. WCAG Success Criterion 3.1.4 (Abbreviations) is not required for Level AA of WCAG 2.2.
- Content from third parties that is not developed, funded, or controlled by HARISCH F&B GMBH is also not subject to the requirements of the Accessibility Act (BaFG).
The mentioned incompatibilities with the accessibility requirements are continuously reviewed and, where possible, addressed step by step.
3. Creation of this Accessibility Statement
This statement was created based on a self-assessment according to WCAG 2.2 and is regularly updated, with the most recent update on August 21, 2025.
4. Feedback and Contact Information
If you notice barriers that hinder your use of our website – issues not described in this statement, deficiencies related to compliance with accessibility requirements – we kindly ask you to report them to us via email.
Please provide us with detailed information about the issue by:
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Describing the problem and
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Providing the URL of the affected page or document.
We will review your request and contact you as soon as possible.
Contact Information:
HARISCH F&B GMBH
Florianigasse 15
6370 Kitzbühel
Austria
marketing@harischhotels.com
5. Enforcement Procedure
If you do not receive a satisfactory response within two months, you can contact the Accessibility Complaints Office:
Social Ministry Service
Gruberstraße 63, 4021 Linz
Website: Sozialministeriumservice Landesstelle Oberösterreich
Email: post.oberoesterreich@sozialministeriumservice.at
This office will review your complaint and decide on further actions.
